9. Offer any career accolades, personal achievements, industry-related training, linguistics, or volunteer work. Take time to review and learn all such relevant information on their website. Consider this when formulating your approach to this situational question. It will test your critical thinking skills and how quickly and decisively you are able to respond and react to the situations they'll present you with. Lastly, I understand that CBSA conducts community outreach activities in a variety of communities to educate and approach a diverse range of recruits, including unrepresented minority communities. Failure to do so will result in application denial. Share how you handle such setbacks and what you would do to avoid repeating them. Second language evaluation 6. So, assume the role you are to perform, even if it doesn't seem related to the role. "I have taken time to learn about trade laws since I expressed my interest in becoming a CBSA officer. This is the primary reason not to get nervous. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. "I read a great deal about the CBSA values. We are expected to integrate the public sector and CBSA values into our decisions, actions, policies, processes, systems, and how we deal with others. You will have many topics to dive deep into as a CBSA officer, and it seems that you are ready and eager to begin. If you have additional language skills, make sure to include details on your resume. "No. In my current role, my colleagues and supervisors know me for being even-keeled. This allows for any transferable skills to shine through, especially where a background in law enforcement or border patrol isn't a prerequisite. The hiring authorities not only want assurances you possess these characteristics; they want to see these traits in action. Throughout your application, you'll need to demonstrate the characteristics and traits they're looking for in a CBSA employee. Good answer! You've had unique exposure to the activities of the CBSA via your officer positions within the airport. Especially in today's landscape with COVID impacting travel and border crossing, tensions are high! Provide insights into your thought processes. Before your interview, take the time to review their information on the CBSA government website, especially their Respect core value statement and their code of conduct for available information on diversity and inclusion. Then failed final stage of Sheriffs. Good work! This letter usually comes after some failed hearing or application the person has made to stay or remain in Canada. This concern is accentuated in high-pressure environments, such as customs and border protection. When informed of any allegation or evidence of employee misconduct or wrongdoing, CBSA will investigate to ensure that the reputation of its employees and the integrity of CBSA operations are protected. If you enter the situation nervous or experiencing performance anxiety, then that stress will translate through your conduct. Our country is one of the most diverse places in the world, so adapting to this setting won't be an issue for me. There are too many variables to draw that conclusion. "My airport experience is valuable, especially as a screening officer. #1 Hi, I am a failed refugee claimant and earlier today I recivied a letter from the CBSA for an interview to discuss my case. Brussels failed on Russia sanctions, Hungary's foreign minister says. Share your skill level. This way, you will showcase your honestly, your ability to recognize your mistake, and the willingness to correct the same all in one stroke. We play an important part because we admit people into the country, so it's our responsibility to properly screen them. Decide on a strategy and commit to your approach as soon as you have a clearer understanding of the role the actor will play. Xvua10qhb. Don't try to navigate this question without a thorough understanding of its nature. If you have additional questions in regards to the SI process, contact us at our e-mail address of CBPHiringSI@cbp.dhs.gov. NEXUS Interview Questions. The Canada Border Services Agency Code of Conduct can be found online at cbsa-asfc.gc.ca. Identifying issues that hamper morale should be done promptly. Contact us here. A situational interview question is very similar to a behavioral interview question. The distinction is that behavioral questions focus on how you handled yourself in the past, and your previous behavior is used as a predictor of how you'll perform in the future. I rather Ask an Expert Ask a Lawyer Canadian Laws Looking for advice on an Interview with CBSA on the 2nd Ask Your Own Canada Law Question ToLawyer, Lawyer 3,709 Satisfied Customers Lawyer ToLawyer is online now Continue Share this conversation I learned basic fundamentals about agriculture, environmental protection, food safety, and consumer goods. Be your greatest advocate. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. I do recommend becoming a touch more specific. It's widely recommended you keep yourself mentally sharp and physically fit while working through each stage of the interview process. "I have always admired how CBSA officers manage their responsibilities and that is why I applied to become one. Consider this a part of the test as well. Are you the type to object to their approach and assert your own? So, without compromising your integrity, without compromising the respect you've earned from the rest of the team, nor betraying the trust of the coworker who confided in you, your approach should exhibit integrity, professionalism, and discretion. It will reveal your notion of the big-picture on supporting the team, as a whole. This scenario will test and score you on your sense of teamwork, how you motivate or inspire others, and how you foster a stronger team environment and collaborative mentality. We have a guide on how to answer 'Why should we hire you?' Don't waste time berating yourself if an interview didn't go well. Most job seekers think the interview is all about themselves. ", "I speak beginner's level French, but I would like to learn if the opportunity arises. There are occasions where instead of providing a brief, they'll verbally relay the situation you are role-playing in. It will test your communication skills and your ability to speak non-defensively, objectifying the situation, your diplomacy and negotiation in the situation. CBSA hiring authorities are looking for evidence that you have fully researched the agency in preparation for the interview. This question is another way for CBSA to ask, 'Why should we hire you?' Poor morale has the potential to burn out your teams and can be detrimental to productivity. (CBSA). It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. Lastly, how effectively did you communicate your recommendation? The range of skills you will bring to the role is impressive, and you do a great job qualifying yourself. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. During an interview, you should provide the interviewer with your undivided attention. They could potentially compromise the efforts of the team as a whole. Appropriate measures will be taken as a result of misconduct or wrongdoing. If you are interested in growing into those positions, express your enthusiasm and willingness to learn another language if you don't yet possess this skill. Watch your body language in the mirror. It is essential to express that there are zero sticking points for you when it comes to upholding these ethical standards. I applied for a student job at the CBSA for the summer, and after passing the test online, they got me in for an interview to answer a few "behavioral questions". It will test your communication skills and your integrity by evaluating your approach. Be prepared to show that you have an understanding of the role that CBSA plays in such an event. It will test how consistent you are in your responses, your approach, and your overall handling of the situation.It will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. That is what I aspire to be should I be given an opportunity with the CBSA". We do this by creating interview questions that we think you might be asked. So the heart of this question is what action you take versus being less productive through task paralysis. You'll be interacting with an actor in the role opposite you, and it is their job to make it tricky for you to navigate. Any background checks that reveal relevant information that contradicts what a candidate relayed will undoubtably be passed on as a candidate. It is one thing to not have a close working relationship with a coworker, but it is an entirely different situation if you aren't making efforts to collaborate with this member of your team. I've provided an example for you below. Hindu priests allowed to avoid female border guards. Second language evaluation6. They will take the information you share and view it as a predictor of what to expect from your performance in the future. The first is to review your official documents. If you consider yourself a 'people specialist,' I recommend adding a measurable example of these skills in action. It will assess your problem-solving skills and your ability to discern facts from opinions or misunderstandings. This scenario will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. It takes a cool, level head to stay calm and resolve these problems.". A few annual stats at a glance: - 96 million travelers processed- 11,217 firearms and weapons seized - 1,307 illegal tobacco seizures- $2.8 million of suspected proceeds of crime seized- 16,180 drug seizures - 7,786 removals of inadmissible personsAnd, that is just the tip of the iceberg. You should feel confident in your abilities and excited to prove your worth. Describe the ways in which you behave as a leader in your everyday life. I learned that it was founded in 2003. I think its going to be about my removal from Canada but am scared that I will be detained and deported upon showing up for this interview. Take advantage of this opportunity to showcase your advanced communication skills while displaying your high EQ. "I keep myself emotionally resilient, and I adapt to stressful situations easily because I'm often in mentally demanding environments. For instance, when traveling, I immerse myself in the community or culture as much as possible.' Lastly, they'll evaluate your professionalism, and how emotionally stable you are throughout the role play. Not until you are in that leadership position will the ultimate responsibility be on your shoulders. Discuss how you remain helpful and collaborative, regardless of the volume of work or pressures on any given day. Your interviewer will listen to your example and study how you responded to and handled the situation, and what you learned from it. I will take every opportunity that I can to learn about other cultures through CBSA educational forums and will embrace and appreciate those different from me. When hired, you must respond appropriately to direct threats, including pandemics such as SARS or COVID-19. Medical exam 8. My interview invite clearly stated that a valid Canadian citizenship document (Canadian birth certificate or Canadian passport) is required. Discuss the methods with which you approach uncomfortable situations with. These medical requirements are in place to protect the candidate and everyone they'd serve in this position. Highlight your strengths, your flexibility, and your interpersonal skills. Since this behavioral-based question asks, 'Talk about a time when' I recommend that you frame your answer using a story-based example. These are good examples of integrity, and it's wonderful that you can observe this behavior and have the mindset to report it, so the dishonesty does not spread. Detail your understanding of the impact this individual's unethical conduct has on the rest of the team. Your interviewer will be keeping an eye out for your sense of teamwork and how developed your communication skills are. Interview3. Teamwork fosters camaraderie. Our date tracking prior to 2019 was not accurately kept. It will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. Fantastic! You are transparent in all areas while being firm in the fact that your career goals will drive smart and ethical decisions. Very positive response! It is a goal of mine to expand my knowledge of French to be able to converse, if necessary.". This is due to the CBSA frequently being in interaction with the public. The answers are feeling a touch repetitive, and one way to combat this is by weaving memorable stories and examples into your responses. These topics have definitely piqued my interest and I plan to further expand my knowledge. A fellow team member's work is not meeting expectations. Talk about the professional degree of your emotional intelligence. Watch your body language in the mirror. It will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. The first steps to handling a difficult decision is by identifying what resources are at your disposal, gathering information, determining a strategy for moving forward, and diving in. Avoid offering specific examples, since this is a situation question dealing with a hypothetical 'what if', rather than a 'tell me about a time when' behavioral question. I have never committed a federal-level offense and have not used illegal drugs since 2017. CBSA states all employees should 'ensure that allegations or evidence of misconduct or wrongdoing is reported immediately. Set the impression you're up to any challenge. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. 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