If you want to achieve success knowing your numbers is the first step bottom line to be able to reach your goals and to pay the least amount of taxes you have to know where you currently are, track progress, identify problems and make adjustments so that you can adapt and plan throughout the year. A lot of businesses do until they realize that managing logistics the right way takes a lot more time and resources than they anticipated. That's incredible I just absolutely love that I hope everybody heard that I hope everybody took that in, guy picks an impossible name finds out who's got it offers them an outrageous amount to buy it and they don't even respond so you develop ten times that amount no one you would get the response and they immediately call you. Fix the leaks first the ad spend will take care of itself I promise you that. *Fulfillment.com provides order fulfillment services for hundreds of premier online businesses. I'm basically a dinosaur in the world of online marketing and e-commerce. 0 0 Share Reply More Kinetic reviews & complaints Kinetic - Pro watch They were good for a couple of months and then you know we started having problems, people weren't getting their packages, there was mispacks, the packages were coming in late. Imagine if you were spending twenty thousand dollars a month on advertising or and you got say a 1 percent conversion rate. Again my name is Mike Calhoun if you find yourself showing to Ghosts and Guns I'd love to meet you just come up introduce yourself and I'll show you around, I'll make you feel like family. Fulfillment.com has definitely exceeded my expectations it's nothing short of awesome! So a brand is named the sign a symbol anything that distinguishes a product from the rivals in the eyes of the consumer that's a brand, okay? Great work. Customer service details can usually be found either in an order confirmation email, on the product itself, or on the website from which the product was ordered. Boil it down to one specific point, be absolutely clear what your goal is and by that I mean what is your most desired action on their part what is the thing you want them to do. This tool is really cool in that they will enable you to conduct an SEO audit for your website which will give you detailed information as to what you can do to get your site to be optimized. Today let's talk about the five proven steps to make every sale. If you watch this video to this point you've been bitten by the bug and are most likely a data junkie like me. So creating a culture of trust is key to any outsource to customer service model. Saturday Closed. My outcome that I'm going to achieve that's what you're thinking about you put your folks there it's a lot easier to achieve it and the way you speak about it sounds easy but understand no it isn't what that outcome is. If your frontline cost is two-and-a-half to three percent we're still taking a big chunk of that problem that monetary problem at the end of the month away from you and we're adding padding massive amounts of money to your bottom line it's a very very cool program nobody else has it you only find it here at Pace certified and you can get it as soon as you click into our funnel. Accueil; Propos; Infrastructure; Gallerie; Contactez Nous; fulfillment center po box 32017 lakeland florida You know a good example of this was a company that grew very well recently and we took their conversion rate initially from 2% to 3% but then they turned on 70% more traffic and it reduced their conversion rate back down to about 2.1 percent but they had 70 percent more traffic converting at a higher rate than what they were initially and that resulted in helping the company grow over 300% in revenue over the course of the year and compounding conversions takes effect in that way. I want to acknowledge my buddy here burnt almond who was my company from 100 million to 4 the man in the genius this guy foul out as the CEO and co-founder of celebrity lifestyle brands Mr. Ulman employs digital marketing and social media to incite massive well through the power of brand equity. it's easy it's fast its cost-effective and its profitable so the last way to put your brand equity on steroids simple get yourself a board of advisers they provide non-binding strategic advice and they leverage their rolodex for your benefits as we often often say your network is your net worth it's informal it's flexible and it's a revenue multiplier let me give you one other example a lot of people have sought out tommy's Hilfiger's advice over the years Michael Kors legendary designer came to Tommy back in early two-thousands not for advice on how to grow his business no for how he could seamlessly actually end it all go out of business Tommy said not so fast firstly I think you should do this this and that to your business which entail focusing more on eye on accessories secondarily he leveraged his rolodex he called two of his former backers Lawrence troll and Silas chow he got them involved they deployed the necessary capital and michael kors have gone from being on the verge of going out of business in early 2000 to having a market cap of nine and a half billion dollars today so that's the power of having a good or strong Board of Advisors so on that note we have gone through the seven steps and my timer here in front of me is now blinking red so I will leave you with just one final time one final thought hmm I had wanted actually to add for another thing and that is just I went through the licensing part a little quickly I want to say if any of you are interested in talking to us about that we can help with that as well and then on to the last final thought and the final thought is really very simple: build a brand, create wealth, leave a legacy. Amazon Fulfillment Center 8060 State Road 33 N33809 Lakeland Polk - Florida - USA Website No ratings Physical Distribution In Lakeland, US-Infohas listed 58,165registered companies. This is one of the many ways that Fulfillment.com is empowering smart ecommerce businesses with the most efficient network of fulfillment centers across the U.S. all managed by our proprietary real-time cloud-based order management system and when you're ready to expand into new markets it's simple with Fulfillment.com. Built in 2006-2012, the buildings have 24 - 30 clear ceiling heights, ESFR, T-5 lighting, park setting and high-image exterior. I'm Michael E Gerber speaking to you from Carlsbad, California in my little home office just dying to bring the knowledge, the wisdom, the passion the energy that's needed for you to grow beyond where you are to do things you in fact haven't even imagined you have the capability of doing. I said yes you're right we have great demonstrations, we have good testimonials, but it's not gonna sell regardless of how good it works and he said why? If you have decided in steps one and two that professionalism is important add this to your rubric determine if it is more important than correctness or empathy for example rubrics work best when there are no more than four to five criteria some of the best rubrics we see include correctness is the response correct completeness did the team member answer the customers questions empathy the team member or personalized their response it acknowledged the customers feelings and professionalism. The following terms and conditions are a legally binding agreement which govern your use of our website and purchase of products on our website. Now I've got a ton of cool training and education and you know tips and tricks and all kinds of stuff to share with you guys but this video is going to be kind of an intro, a quick who are we, why should we listen to you and maybe if you should listen to me kind of thing. So you need to be able to actually agitate problems you need to actually educate consumers they need to know that they're looking for your solution and that your product is just a solution they don't carry a product at the point because the problems been agitated so effectively that they see your product, hey that's the solution this guy's been nurturing you with content he's gonna hit me videos with articles and at the point now where I'm actively looking for a solution and there's our product. That is why so many successful online and traditional businesses partner with boutique domestic BPOs to engage their customers. [Music], [Music] Welcome to FDCs ecomm education vlog, my name is Justin Christensen the Co-founder and President of Conversion Fanatics and the number one best-selling author of Conversion Fanatic: How to double your customer sales and profits with a/b testing and today I wanted to talk about the anatomy breakdown of what goes into creating an effective product page on your ecommerce store. Thank you for tracking with Fulfillment.com! Ken that call center can that contact center being extension of your brand do they know in your business model can they integrate with all your vendors and actually be that ambassador that extra extension of who you are was actually on the front lines fighting with the customers the people providing you with that revenue that's the most important point to look for when you're looking for a contact center remember everyone companies that have figured out how to delight their customers but their service are winning in the marketplace so keep empowering keep challenging and keep innovating because when you're green you grow and when you're ripe you rock. As a bit of a non control freak I did have some concerns about outsourcing a core component of our business and make sure that it worked well but it integrated so quickly and easily and out of all of our vendors, out of all the years that we've been in business well Fulfillment.com has never been a concern. I am your typical geek turned marketer but I'm a I'm like I'm like a geek of geeks I've been programming since I was eight years old. Getting dive certified here in Bali and as a business owner if you don't have things automated it can be hard to break away. Don't worry being an entrepreneur for twenty five years and just realize how things work and the things break and there are always issues and with Fulfillment.com it seems like there are never issues. Today we're gonna talk a little bit about custom packaging. Youre not going to hit a ridiculously long phone menu when you call FDC. That that was very very hard to find all I wanted was a fulfillment center that could ship the right product to the right address at the right time at the right price should be easy right it wasn't I couldn't buy what I needed so I built it fulfillment com not just for me but for thousands of other businesses just like yours hey we can't help you if we don't talk to you so we're not going to take too much your time just a short call to gather some information so that we can delight you that's right its fulfillment dot coms goal to delight all of our clients. Please note however, that Fulfillment.com does not have access to, control of, nor authority over, customer orders, charges, or refunds. Thank you Michael I love talking to you and like I said if I can just comment on that please you need to be mentally prepared for for this game and and that round for you University will do that for you. A unique customer is most often identified by a unique email address. I am actually from Norway and I know what you're thinking I'm supposed to be tall and blond but that didn't really happen for me. Contact us for a quoteCall 1-772-219-0664 Receive dedicated customer support and service. I'm an entrepreneur and I own a couple of companies. You know you can spend more to acquire customers you can spend more on traffic it becomes easier to scale your marketing campaigns versus just pouring more ad dollars on it. Now hear me please when I say this, I'm a wandering jew. They will tune out, they will walk away rather than do the mental work. The companies and people listed on this page at one time used the above address in association with their company. Um okay so a little bit about what we do, a little bit about me. Look at our example this is our old website. Let's see, you've got tissue, stickers, boxes, tape, ribbons, a personalized note, packing peanuts or styrofoam. Bye! P.O. I got it and of course we can then talk about Steve Jobs and we could then talk about Bill Gates and we could then talk about Ray Kroc and we could then everybody whose cup wasn't half full have whatever absolutely completely full bring their vision, their purpose, their mission the picture they have had an internalized in their minds eye as the outcome. Contact us for a quote Call 1-772-219-0664 Receive dedicated customer support and service Fulfillment Services Attain higher customer satisfaction and loyalty from your customers through the comprehensive and reliable fulfillment services that our team provides to your business. The guys that made it were the guys that had a bigger y-you know, they they had a bigger purpose it wasn't that hey I'm gonna go try out for this. Okay hopefully that was a little bit valuable if you have a funnel and you do these things you will you will see growth let's take it up a notch because this is what excites me okay this is where we get into the world of automation okay done right I've seen three to 10x growth on top of everything we've we've already talked about in the first step. I'm happy to give these slides to you but basically that this is this is how you do it the best funnels follow this strategy. It's allowed us to spend that money in kind of other directions on yeah I'm getting the know you have standards that you've already established yes signs of customers you will accept that's right we've got a target we tend to see a lot of people aren't truly ready for a fulfillment center it depends on your product of course we tend to see is about 50 orders a day when we have people that we used to you know our doors rope and we'll take anybody when people are ship one or two orders you know a day or they're shipping one or two orders a month you know we restored a lot of product here and we've got to charge them for that product so we feel like under about 50 orders they may not be a win-win for them we're actually developing out so we can widen our funnel to help those people that are not shipping 50 orders a day we're actually launching hopefully this year a program that's that's a posted printing platform so people can actually if they're at their office or in their garage they can go to film accom and print postage and then when they get to that 50 orders a day they're still in the same platform and they can use us for fulfillment maybe on the other side of the country that they're not on or they can use us for you know all of our locations so we're going to be expanding that funnel probably this time there sometime this year so does everyone who is shipping 50 a day get to use your fulfillment center we we've I would say we ship everything from pills in a bottle to beds in a box so we've got a very wide range of people well we've what we tend to look for is independent online retailers what that means is if somebody has a website and they've got a product a tangible product that they ship out and it's about 50 orders a day and they're connected to an e-commerce platform and even if they've got their own custom code we've got all restful API so we can really integrate with anything that's really our target market and do they have to fill out a questionnaire when they contact you we we like people to go through our request a quote on fulfilling comm it helps give us a little bit more information and see if there's the right fit but we tend to like to reach out to everybody at the end of the day we like to place them in places like or give them access to our education blog that we have on phone comm that'll help them maybe get to that 50 orders a day there's a lot of great vendors in that free education vlog that they talk about their services not only allowed vendors on there that are actually helping clients that we already have so I know they're legit so we try to try to help them in other ways they can get to that volume I got it so that's a critical part of your company yes I'm in short the way in which you move someone from here to there that's right understanding that it's not as easily done as I've just said moving somebody from here to there because in order for somebody to become in quotes a ranger to the qualify to become a ranger they have to go through a very very specific process that's right that enables them to do that Mike well I didn't do it on my own yes I'm saying the guys around it we helped each other right we helped each other get from A to B so starting out in an e-commerce I needed the help and it's not like who I knew it's it's I like to say it's not who you know it's who knows you so the network that I tried to establish or even in Ranger Battalion. ADA principle now this one is one of our favorites is probably the the one that we feel is most important. Using a fulfillment center, or third-party logistics (3PL) company, offers a wealth of benefits to e-commerce companies (we covered many of them in our blog, 10 Reasons to Use a Fulfillment Center for Your Ecommerce Shipping ). So around the time I went into college is how I kind of put myself through college I had a couple of clients and they were asking me certain questions about hey can I, how can I get in there and do things myself how can I get in there and and and edit my website all by myself? Got it and the problem was as you began to sell stuff. As always in awakening we have our guests and our guest here is quite astonishingly successful he's Justin Singletary and he's the founder of fulfillment dot-com. You have to analyze strengths and weaknesses of your business people. Okay so it's very very simple way to get powerful marketing techniques in in in a very short period of time and what we're about to release and you're the first audience I've shown this to, takes it to a level which no one has seen and I'll get into all of that today. We're very happy with Fulfillment.com and the attention to detail that is company gifts to our company. Known organization president is Rick Hodges. Make your offer extremely easy for your customer to interpret make it so that they can choose the one they want in ten seconds flat here I have a cleaner it comes in this bottle you can choose this one or this one pick the one you want BAM done. That's where it's their ability to focus is what I think. Please note however, that Fulfillment.com does not have access to, control of, nor authority over, customer orders, charges, or refunds. 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