Bradley Pfeifer. 1000 dollars to have it fix. This was all right before Thanksgiving. But this applies only to linear compressors. Well have wait and see! I am in if there is a class action suit. Kenmore kept saying Warranty and I kept saying Recall. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. Our frig is only 4 years old! I have a different problem my year and a half year old Sears/LG manufactured refrigerator. What: Viking voluntarily recalled 45,000 bottom freezer and built in side-by-side units (36" and 48" wide respectively) on units purchased between July 1999 and April 2006. $1,000.00 to repair (paid $2,500 for the refridgerator). I mean the same repair guy. My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. He did say that I have a lemon, and that Sears won't do anything about it. We are still waiting for repair. The compressor failed July 16, 2022. Isn't that convenient. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. Now today 2-5 years later and 3000 in a fridge I have nothing. Serial #811kr00668. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. I will continue to search for submitting a proper claim. If something is obstructing the flow, it will result in low flow. Scheduled 2nd appt. I called Sears and they said they have to fix everything it could be before they would replace compressor!! I plan to visit the vendor an see if they can produce a copy for me. It has been worked on approximately 10-15 time since my purchase. ;-). Looks like we are screwed based upon all of the other complaints I just read. He told me to join the lawsuit and get my money back for the LG fridge. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. From everyone's comments it sounds like quite a hassle to try to get it repaired. The last refrigerator I bought is still running after 16 years with no problems at all. I am currently without a refrigerator for about 2 months. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. This is total bs especially when LG knows about the defects. When they are in good working condition, they help absorb the compressors movement so it doesnt shake or make a noise. Do not by any Kenmore appliances as they are cheap junk now. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . Called sears and emergency appointment set up for week later! At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). Now Sears looks bad and definitely will not buy another LG fridge. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. I guess I will keep it as collateral? Nope, didn't have $ to get fixed. Therefore, the amount in the system does not reduce. Christie Montgomery. And if the compressor does not run, the refrigerator wont cool. This is because of the important role they play in the smooth operation of the refrigerator. Two service appointments were set up and no one showed up the latest being this week. Please help!! I ordered a compressor went back out recover the refrigerant replaced filter dryer Brazed in a the new compressor. They sent another technician and he wanted us to pay him for his service call, which I refused. At $2500+ Supposedly elite refrigerator. Nothing but heartbreak and compressor failure with these babies. The warranty states that the part will be provided at no cost, but labor is not included. So I asked them to void my credit card and another hour on the phone Just for that, so about 2 hours total time wasted. At 1 year and 1 month some motherboard issue ($400). This is because to braze them is delicate and if it is not done when needed, correction is extremely difficult. Turn the blades of the fan with your hand. My Sears 3 door Model 74025, purchased 2015, $2,500; compressor died over a week ago; lost approx. Refrigerator was not cooling then noticed freezer was not freezing yesterday. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! Did my time to file a claim expire? I called and was told they couldnt get to me till next week and I would have to pay 99 dollars just for them coming out. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. We were able to finally get a replacement fridge in June 2016. Totally unbelievable that a top-of-the-line unit would fail after 3 years. I cannot afford that. You go to the fridge to grab your favorite drink and the can feels warm, not good! Any lawyers want to do this again? And you dont have to replace the refrigerator. If it is too low, the compressor automatically works harder to make up for the slack. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! But do this after disconnecting the refrigerator from electric power. They did not disclose all the costs associated with any claim I make and tried to make it seem like it was just 49.99 for a year Initially then went up after asking several questions so I took the bait then after giving them my CC they transfer me back to the salesperson and she starts disclosing other fees! They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Our Kenmore Elite 795.73133.411 French door bottom freezer fridge died at just under 3 years in Jan 2021. However, it should not be too much of a concern. I would gladly push this refrigerator to the curb. It helps to take pictures of wire and tube connections as you remove each one. i know Sears wont do anything. Grab something else. And freezer food is thawing fast what a piece of GARBAGE. Take my advice pay the extra bucks for the extended warranty or buy a better product. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. Sears wants to charge me over $300 to fix this problem. Diagnosed with failed sealed system and compressor. Check the water intake valve, water line, and fan before replacing the ice maker unit. Don't buy LG. Glad the Sears closed by me. Compressor went out. . It started making noises off and on, getting more frequent. $634 to repair, they will install another LG compressor and warranty the work for 90 days. Refrigerator stopped working March 2020. Appliance tech informed me of LG's numerous law suits. I have bought Sears appliances ever since we got married. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. Broke a few weeks ago . Purchased kenmore elite refrigerator 795.73033.410. Your user manual will detail any adjustments you can make safely and without voiding your warranty, but if in doubt, consult a specialist. I am highly disturbed by this. Thanks! Kenmore Pro, counter depth, French door 795 series. Repairman told her it was compressor and said to throw it in the garbage. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. When you detach it, shake it to see if there is a rattling sound. I am now in the process of purchasing a new refrigerator! The ice maker gets its water from the houses main supply line, and a blockage in the valve that lets the water into the fridge could be the reason for your machines failure to manufacture ice. TransUnion Credit Reports. So disappointed in this product! The Refrigerator started working again some time later, but has now failed again. We are not happy with this and want to know if we can be a part of a class action suit against Sears/LG. Another year later and we are having the same issue. Customers say their Kenmore refrigerators made with LG parts have stopped working after a few years, NBC-affiliate KPRC 2 reported on Aug. 16. If the defrost timer is malfunctioning, the defrost cycle may not start or power to the defrost heater may be cut off during the defrost cycle. Before adding refrigerant, it is important for you to clean the inside of the compressor to remove any moisture on it. Replace the defrost timer if it is not progressing. It also was the compressor. At these prices augh. He had nothing on his truck. By the time you buy/hire the appropriate equipment it may be the same as paying for a professional to do it. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. I have the same problem.Sears said part was under warranty and it would cost $691 for repair plus I had paid $79 for the call service to diagnose problem. I called Sears and they couldn't get out until Jan 12th so i called a local company. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. Any help would be appreciated. No one will touch LG! . Compressor start relay kit is an original equipment manufacturer (OEM) part that fits some Kenmore, Frigidaire, Electrolux, Crosley, Gibson and White-Westinghouse refrigerators. I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. That would be LG. Jan 19, 2021 by My LG refrigerator Went out the compressor is bad. Purchased Kenmore Elite refrigerator in 2017. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. This Refrigerator quit working on 2/23/19. Starting with the LG company. The product stopped cooling on April 9, 2020. We have no idea how long the fridge has been off, but the entire house stinks. Now the compressor is not working again. They advised me that this is a known issue and it is the compressor. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. Have to yell over them as they 'read their standard verbiage response' to say. Only lasted 4 years?! him for his service call, which refused! 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